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Last updated: March 31, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and Oricare Medical ("Company," "we," "us," or "our") concerning your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
Oricare Medical provides medical equipment and related services, including but not limited to:
To access certain features of our services, you may be required to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate your account if any information provided is inaccurate, not current, or incomplete.
Quote requests submitted through our website are non-binding inquiries. We will provide a formal quotation based on your requirements, which will be valid for the period specified in the quotation document.
All orders are subject to acceptance by Oricare Medical. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent or unauthorized transactions.
All prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed, subject to our acceptance. Prices do not include applicable taxes, shipping, or handling charges unless otherwise stated.
Delivery terms will be specified in your quotation or purchase order. We strive to meet estimated delivery dates, but these are not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to:
Products supplied by Oricare Medical are covered by manufacturer warranties. Warranty terms vary by product and manufacturer. We will provide warranty information for each product at the time of sale.
Warranties do not cover:
Our return policy is as follows:
All content on our website, including text, graphics, logos, images, and software, is the property of Oricare Medical or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
When using our services, you agree not to:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORICARE MEDICAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OR INABILITY TO USE OUR SERVICES; (B) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (C) ANY THIRD-PARTY CONDUCT OR CONTENT ON THE SERVICES; OR (D) ANY OTHER MATTER RELATING TO THE SERVICES.
You agree to indemnify, defend, and hold harmless Oricare Medical and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.
Our products are intended for use by qualified medical professionals. It is the responsibility of the purchaser to ensure that users are properly trained and qualified to operate medical equipment. We are not liable for injuries or damages resulting from improper use, installation, or maintenance of equipment. Always follow manufacturer instructions and applicable medical regulations.
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Kenya.
In the event of any dispute, claim, or controversy arising from these Terms, the parties agree to first attempt to resolve the matter through good faith negotiations. If negotiations fail, the parties may pursue mediation before resorting to litigation.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us, constitute the entire agreement between you and Oricare Medical regarding your use of our services.
If you have any questions about these Terms of Service, please contact us: